FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to connect@huskiesglobal.com.

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  •  My Order
  •  Order status & shipping related
  •  Returns & exchanges
  • Payment refunds
  •  General

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

 My Order

  • It’s easy as pie. Head to www.huskiesglobal.com, pick your favorites, and follow the checkout steps. Your top drawer will thank you.
  • Not yet, but we’re working on it. For now, we ship straight to your door—because who doesn’t love a little home delivery?
  • Oh, we’ve got trunks alright—in Signature Cotton and Luxury Modal! But that’s not all.
  • We’ve got briefs, boxer shorts, socks, tees, and undershirts too. Basically, if it’s essential, we’ve got it.
  • Check it all out at www.huskiesglobal.com.
  • Our T-shirts are a regular fit, designed to keep you comfortable without squeezing the life out of you.
  • Want a more tailored look? Go one size down, but definitely check out our size guide before you commit.
  • Since sizing can play tricks from brand to brand, we recommend checking out our size guide before you click 'add to cart.' Trust us, it’s worth it.
  • Simple. Follow the size guide on our website like it’s a treasure map. It’ll lead you straight to your perfect fit.
    • Close, but better. Our Signature
  • Cotton collection is 95% sustainable cotton with 5% spandex for that perfect stretch.
  • Our Luxury Modal collection is 95% Micro Modal with 5% spandex—because silky-smooth comfort deserves a little flex.
  • Cotton comes from the fields, while Modal comes from beech trees. Cotton is classic, but Modal? Modal's the cool cousin who’s always fresh and 2x more absorbent.
  • It’s like upgrading from a comfy couch to a luxury recliner.
  • Classic basics or bold statement shades—we’ve got both. From black, white, and grey to seasonal fashion colors, your top drawer’s about to look a whole lot fresher.
  • Check out the full range at www.huskiesglobal.com.

    •  Returns & exchanges

  • As much as we’d love to say yes, underwear is a no-return zone due to hygiene reasons. This is why our size guide is your BFF—use it to make sure you get the perfect fit the first time around.
  • Unfortunately, promo items are final sale. But with deals that good, you’ll probably be too busy bragging about your bargain to think about returns.

    • Payment refunds

  • Absolutely! You can pay with Cash on Delivery (COD), credit cards, or through installments with KOKO and Mint Pay. Pick the one that works for you when you place your order.
  • We wish! But sadly, our courier partners aren’t set up for it just yet. Stick to our other payment options for now.

    •  General

  • Nope, but we do have a limited collection available at Tropic of Linen, No. 1, Wijerama, Colombo 07. Swing by if you want to see some of our goods in person.
  • Pretty often! Sign up to be a Huskies member, and we’ll slide into your inbox with all the deets on discounts, deals, and new drops.
  • Absolutely! Just set your washing machine to gentle cycle and let it do its thing. Easy care, zero stress.
  • We sure do! Check out our gift packs on www.huskiesglobal.com. Perfect for birthdays, holidays, or just because someone deserves it (even if that someone is you).
    • Unable to find satisfactory answers ? Contact Support